Our clients occasionally request that we look into problems they are having in order that we provide them with a workable solution. The results of these investigations are then presented to our clients as "white papers", documents which provide sound solutions to particular problems.

When we investigate issues which affect a wider group of people, we produce a general white paper and make it available here for free to anyone who wishes to read it.

We hope that you will find the following white papers useful. Should you have any feedback on them, please let us know.

Current white papers:

The Telephone Support Scam

Advice on the current telephone scam, where someone offers to help fix your computer over the phone.

    Download now

    File information:
    Format: Adobe PDF
    Version: 1.2
    Released 1st June 2013
    Filesize: 120,907 bytes
    SHA1: cb2eb06144649fb433fd87466fb9589e04cfb67d
    MD5: 40c6912fec509d7fbb59fc27005a185c