Our clients occasionally request that we look into problems they are having in order that we provide them with a workable solution. The results of these investigations are then presented to our clients as "white papers", documents which provide sound solutions to particular problems.
When we investigate issues which affect a wider group of people, we produce a general white paper and make it available here for free to anyone who wishes to read it.
We hope that you will find the following white papers useful. Should you have any feedback on them, please let us know.
Current white papers:
The Telephone Support Scam
Advice on the current telephone scam, where someone offers to help fix your computer over the phone.
Format: Adobe PDF
Released 1st June 2013
Filesize: 120,907 bytes